rk33 Terms and Conditions
Please read all terms carefully before using this platform. This is a legal agreement between you and rk33.
1 Definitions and Applicability
These terms and conditions ("Terms") form a valid agreement between the organisation operating the rk33 platform ("rk33", "we", "us") and any user of this website ("you", "user"). The terms below apply to all services provided through the domain https://rk33.lat.
Key Definitions
- "Platform" means the rk33 website, mobile version and all associated digital services.
- "Account" means a user's personal registered profile.
- "Balance" means the amount of funds held in a user's account.
- "Bonus" means any promotional reward granted by rk33.
- "Bet" means a wager placed on any game or sports event.
Our Privacy Policy and Responsible Gaming Policy apply together with these terms and complement one another.
2 Account Registration and Personal Information
Opening an account at rk33 is completely free. However, you must provide accurate, up-to-date and complete information at the time of registration. Opening an account with false or misleading information is a breach of these terms and the account may be cancelled.
Account Usage Restrictions
- Each person may open one account only. Creating or operating multiple accounts is strictly prohibited.
- Your login credentials (username and password) must be kept completely confidential. You must not allow anyone else to use your account.
- Transferring, selling or renting your account is strictly prohibited.
- If you notice any unauthorised access or suspicious activity on your account, you must notify rk33 support immediately.
Identity Verification (KYC)
rk33 reserves the right to verify your identity, age and payment method at any time. A copy of your national identity card or passport may be requested for this purpose. Withdrawals may be put on hold until the verification process is completed.
3 Age Verification and Eligibility
To use rk33 you must meet the following conditions:
- You must be at least 21 years of age.
- You are of sound mind and are using this service voluntarily.
- You do not reside in any jurisdiction where receiving this type of service is prohibited by law.
- You are not an employee, director or close relative of rk33 staff.
If false information is provided regarding age, the account will be cancelled and all associated balances and bonuses will be forfeited. The relevant authorities may be notified if necessary.
4 Deposits and Withdrawals
Deposits
The accepted payment methods for deposits at rk33 are: bKash, Nagad and Rocket. The minimum deposit amount is ৳100 for each method.
- Deposits are generally credited to the account instantly.
- Only use a payment account registered in your own name.
- Depositing through a third party is prohibited and may result in account cancellation.
Withdrawals
The minimum withdrawal amount is ৳500. The withdrawal process is generally completed within 30 minutes to 3 hours.
- Withdrawal requests can only be made using the same payment method used for the deposit.
- Withdrawals may be on hold until KYC verification is completed.
- Withdrawals may be restricted if the wagering requirements of an active bonus have not been met.
- rk33 reserves the right to carry out additional verification procedures where necessary, which may take up to 48 hours.
5 Bonuses and Promotional Offers
rk33 provides attractive bonuses and promotional offers for registered users from time to time. These terms apply to all current and future promotions.
Welcome Bonus
New members will receive a 100% bonus of up to ৳20,000 on their first deposit. The wagering requirement for this bonus is 10 times (10x).
- The total amount of the bonus and deposit cannot be withdrawn before completing 10x wagering.
- Minimum odds or bet type conditions may apply while a bonus is active.
- Each user may claim the welcome bonus once only.
General Bonus Terms
- Bonuses are designated for the user's account only and are not transferable.
- If bonus abuse is detected (for example, claiming through multiple accounts), the bonus and any associated winnings will be forfeited.
- rk33 reserves the right to modify, suspend or cancel any bonus offer.
- Each specific promotion may have its own additional terms, which will be stated alongside that offer.
6 Betting and Gaming Rules
The following restrictions apply to ensure the fair conduct of all betting and gaming activities on rk33:
General Betting Rules
- A placed bet is considered final and cannot be cancelled once confirmed, unless rk33 cancels it on its own initiative.
- If a bet is left incomplete due to a technical issue, rk33 reserves the right to cancel that bet and return the stake.
- For sports betting, the result announced by the relevant international sports body (such as ICC or FIFA) will be considered final for determining outcomes.
- For all sports events including BPL, IPL, T20 and international cricket, a bet will be considered void if the match is cancelled or abandoned.
Prohibited Activities
- Placing bets using software, bots or automated systems.
- Attempting to meet bonus requirements by placing opposing bets against each other (arbitrage betting).
- Attempting to win by exploiting technical errors or bugs in any game.
- Using the platform for money laundering or any other unlawful purpose.
If any of the prohibited activities listed above are detected, the account will be permanently cancelled and all balances will be forfeited.
7 Account Suspension and Closure
rk33 reserves the right to temporarily suspend or permanently cancel any account without prior notice for the following reasons:
- Breach of any provision of these terms.
- Providing false or forged information.
- Fraudulent or suspicious activity.
- Bonus abuse or operating multiple accounts.
- Abusive behaviour towards staff or other users.
- Instructions from law enforcement or legal obligations.
Account Closure at User's Request
You may request the closure of your account at any time by contacting our support team. Any existing withdrawable balance will be paid out before the account is closed, provided it is owed subject to the applicable conditions.
8 Limitation of Liability
To the maximum extent permitted by law, rk33 accepts no liability in the following cases:
- Loss caused by internet disconnection or technical failure.
- Loss resulting from the actions of third parties or service disruptions.
- Loss caused by a user's own negligence or submission of incorrect information.
- Changes to or interruption of any service as a result of changes in law.
- Unforeseen circumstances (force majeure) such as natural disasters, war, government restrictions and similar events.
rk33 always strives to provide a secure, fair and reliable service and uses SSL encryption and modern security technology.
9 Privacy and Data Protection
rk33 gives the highest priority to the protection of your personal data. Full details of how your data is collected, stored and used can be found in our Privacy Policy.
- Your personal data is not shared with third parties for commercial purposes.
- Data may be processed for service improvement, fraud prevention and to meet legal obligations.
- You may request a copy of your stored data at any time.
10 Responsible Gaming
rk33 believes that gambling is a form of entertainment. However, we acknowledge that it can cause problems for some individuals. We therefore provide the following tools and services:
- Deposit Limits: You can set your daily, weekly or monthly deposit limit.
- Cool-Off: You can temporarily suspend your account for a set period.
- Self-Exclusion: You can request to permanently exclude yourself from using this platform.
- Reality Check: You can receive regular reminders of how long you have been playing.
For more information on responsible gaming, visit our Responsible Gaming page or contact our 24/7 live chat support.
11 Intellectual Property Rights and Content
All content published on the rk33 website — including logos, designs, text, graphics, software interfaces and other materials — is the intellectual property of rk33 or its licensors. Reproduction, distribution or use of any part of this content without written permission is strictly prohibited.
Users may use the platform for personal, non-commercial purposes. Use for any commercial purpose is strictly prohibited.
12 Changes to Terms & Conditions and Contact
Terms & Conditions Updates
rk33 reserves the right to modify these terms and conditions at any time. For significant changes, users will be notified by email and the updated date will be published on the website. Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions.
Dispute Resolution
In the event of any dispute or complaint, you are requested to contact our customer service team directly in the first instance. We always try to find a resolution through friendly discussion.
Contact
If you have any questions or comments about these terms and conditions, please contact us:
- Live Chat: Available 24 hours, 7 days
- Email: [email protected]